FAQ

1. Where do you ship to?

We ship any and everywhere within Australia.

2. What payment methods do you accept?

Current we accept paypal, direct deposit and polipay which is Australia post's bank transfer service. 

3. How do you handle deliveries?

We send all our parcels with AusPost. Typical delivery times are estimated between 3-5 business days and 1-3 days for express.

 4. Is it legal to buy cigarettes online?

Yes there is no law involving buying cigarettes online so long as the tobacco regulations are followed.

5. Do you sell illegal or imported tobacco?

No absolutely not. All our tobacco is purchased locally from Australian stores.

6. How do you make your cigarettes?

We use what is known as an electronic tube injector. Using empty cigarette tubes we essentially inject the tobacco into the tube. 

7. What is your return policy?

We are offering returns for upto 7 days of the purchase date. If your order is damaged in transit or you receive an incorrect item we will pay for the return shipping from our end and provide a full refund. This policy does not apply to refused deliveries or incorrect addresses. If you refuse delivery of the product, a 100% refund of the cost of the product is provided once the product is returned to us.